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Terms of Service

Last updated: July 31, 2026

Welcome to LeadQualifier ("we," "us," "our," or the "Service"), operated by AI Play Interactive ("Company"). These Terms of Service ("Terms") govern your access to and use of the Service. By creating an account or using the Service, you agree to be bound by these Terms.

1. Description of Service

LeadQualifier is a software-as-a-service platform that allows businesses ("Clients," "you") to capture, automatically classify, and receive notifications about leads submitted through custom web forms. The Service integrates with third-party platforms including Slack, Notion, and email providers at your direction and configuration.

2. Account Registration

To use the Service, you must create an account by providing accurate information, including a valid email address. You are responsible for maintaining the confidentiality of your access code and for all activity that occurs under your account. You must notify us promptly of any unauthorized use of your account.

You must be at least 18 years old and have the legal authority to bind the business you represent to these Terms.

3. Subscription and Free Trial

The Service is offered on a subscription basis at the price displayed at signup (currently $39/month, unlimited leads). New accounts receive a 14-day free trial. No payment method is required to begin your trial.

At the end of the trial period, continued use of the Service requires an active paid subscription. If you do not subscribe, your account will be restricted as described in Section 4.

Subscriptions renew automatically each billing period unless cancelled. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period, and you will not be charged again.

4. Payment, Billing Failures, and Account Restriction

Payments are processed by Stripe, Inc. We do not store your full payment card information. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis.

If a payment fails, we will attempt to notify you and provide a grace period (currently 5 days) to update your payment information. If payment is not resolved within the grace period, we may restrict the Service's ability to process new leads. We will not delete your historical data solely due to a lapsed payment; you will retain the ability to log in, view your existing data, and update your payment method to restore full service.

We reserve the right to change our pricing with reasonable advance notice to active subscribers.

5. Your Responsibilities

You are solely responsible for:

6. Acceptable Use

You agree not to use the Service to:

We reserve the right to suspend or terminate accounts that violate this section.

7. Third-Party Integrations

The Service allows you to connect third-party services (Slack, Notion, your own email provider). Your use of those services is governed by their own respective terms and privacy policies. We are not responsible for the availability, security, or conduct of third-party services you choose to connect.

8. Data Ownership

You retain ownership of the lead data you collect through the Service. Upon account cancellation or termination, you may request an export of your data within 30 days; after this period, we may delete your data in accordance with our data retention practices.

9. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service is provided "as is" and "as available." We are not liable for losses arising from Service downtime, third-party integration failures, or issues with third-party providers (Slack, Notion, email providers, payment processors) outside our control.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost business opportunities.

11. Termination

We may suspend or terminate your account for violation of these Terms, non-payment beyond the grace period, or if required by law. You may terminate your account at any time.

12. Changes to These Terms

We may update these Terms from time to time. We will provide reasonable notice of material changes (such as via email or in-app notice). Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

14. Contact

Questions about these Terms can be directed to: briandavid@aiplayinteractive.com